Facebook collaborates with PDRM for to alert for missing child

On the 4th November 2016, Facebook has announced its partnership with Pols DiRaja Malaysia (PDRM) for the collaborative effort to tackle and seach for missing children in Malaysia. The National Urgent Response (NUR) Alerts will be sent to the Facebook news feed if they are in the designated search area after a child has gone missing and PDRM has issued an alert.

These alerts include important details about the child such as a photo, description, location of where the child went missing, and any other available information that can be provided to the public to aid in the search. People are able to refer back to the alert for details they missed and share the alert with friends.

Here is how it works:

When PDRM determines that a case qualifies for a NUR Alert, the alert is issued by the police and distributed through the Facebook’s targeted system with any available information about the child. It may include a photo of the child, a vehicle description, or any other useful information that would help the public to find the child. The number of alerts people will see depends on how many alerts are issued in their area — some people may see a few each year and many people will likely get no alerts at all. The alerts will appear in News Feed, but will not trigger any notifications to a person’s phone.

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We know the chances of finding a missing child increase when more people are on the lookout, especially in the critical first hours. Our goal is to help get these alerts out quickly to the people who are in the best position to help. 19 million people in Malaysia are on Facebook, connecting with their friends, family and things that matter most to them. We hope a community of this size and engagement will help reunite children with their families.” – Emily Vacher, Director, Trust and Safety of Facebook


When a child disappears, every second counts. Facebook’s geo-targeted alerts will help spread information quickly and effectively to ultimately increase our abilities to find the child. Research has shown that the rapid distribution of information greatly increases the chances of locating a missing child, safe and sound. Facebook is a powerful tool for rapid and trusted communication and the ability to target people within the search area will undoubtedly help in missing children cases.” – Tan Sri Dato Sri Khalid Abu Bakar, IGP of PDRM